Conversations

Handle customer conversations across all channels. Assign agents, add labels, and resolve issues.

📄️ List conversations

Retrieve a paginated list of conversations with filtering and sorting options.

📄️ Get conversation

Retrieve a single conversation by ID with full details.

📄️ Resolve conversation

Mark a conversation as resolved/closed.

📄️ Assign conversation

Assign a conversation to a team member.

📄️ Add/remove labels

Add, remove, or replace labels on a conversation.