Customer Messaging API | HueChat API Documentation

Customer Support Automation

Respond to customer inquiries instantly across WhatsApp, Instagram, and SMS. Route conversations to the right team members automatically.

Order Notifications

Send order confirmations, shipping updates, and delivery notifications via WhatsApp. Keep customers informed in real-time.

Marketing Campaigns

Launch targeted marketing campaigns through WhatsApp Business templates. Reach customers where they are most active.

CRM Integration

Sync customer conversations with your CRM system. Keep all customer data centralized and up-to-date with real-time webhooks.

Appointment Reminders

Send automated appointment reminders and booking confirmations. Reduce no-shows and improve customer experience.

Social Media Lead Capture

Capture leads from Instagram and Facebook messages. Convert social conversations into business opportunities.

Start Sending Messages in Minutes

Simple, powerful API that works the way you expect

curl -X POST https://api.huechat.ai/v2/contact/cnt_123/message \
  -H "X-API-Key: sk_live_your_key" \
  -H "Content-Type: application/json" \
  -d '{
    "channel": "whatsapp",
    "message_type": "text",
    "content": "Your order #12345 has shipped!"
  }'

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Built for Your Business Needs

Whether you're an e-commerce store, SaaS platform, or service business, HueChat helps you communicate better with customers

E-commerce

Order confirmations via WhatsApp
Shipping notifications
Abandoned cart recovery
Customer support chat

Healthcare

Appointment reminders
Test result notifications
Prescription updates
Patient engagement

Financial Services

Transaction alerts
Account notifications
Payment reminders
Secure two-factor auth

SaaS Platforms

User onboarding messages
Feature announcements
Support automation
Usage notifications

Connect Your Business to WhatsApp, Instagram & More